What to Do When Your Car Breaks Down (A Simple Safety Checklist)

A breakdown is stressful—but a simple plan helps you stay safe and make the next step clear.

1) Get to a safer spot (if you can) If the vehicle can still roll, try to move to the shoulder, a nearby parking lot, or another safe area away from traffic.

2) Make yourself visible Turn on hazard lights. If you have reflective triangles or flares and it’s safe to place them, use them.

3) Stay aware of traffic If you’re on a highway, prioritize your personal safety. If staying in the vehicle is safest for your situation, keep your seatbelt on and stay alert.

4) Gather key details for dispatch Having the right info speeds up service: - Your exact location (address, cross streets, mile marker, or a landmark) - Vehicle type and condition (running / not running, AWD/4WD, any damage) - Where you want the vehicle to go (home, shop, dealer)

5) Call for help If you need towing or roadside assistance, call dispatch and share the details above. Dispatch can tell you what to expect next and provide an estimated arrival time based on conditions.

6) Avoid risky “quick fixes” If you’re unsure whether it’s safe to drive (overheating, braking issues, smoke, major leaks), it’s often safer to tow than to risk further damage or an accident.